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Dear T. J. and the staff at The Louis V. Gerstner Center for Learning,

As we have just completed our April Board and Stockholders Meetings at the GCL, I wanted to comment on how much we enjoy hosting our high-level meetings at the facility. You make planning and executing a perfect meeting easy! Ana Francois, the Director of Conferences, helps us iron out all the small details and suggests appropriate revisions to the program if necessary.

Our attendees enjoy being able to stay on-site and walk through the private woods to the meeting. Ana is always there to greet our Executives when they arrive to check-in. All of the staff are very professional and go out of their way to assist.

The meeting space is modern, ergonomic, and very pleasant. The AV set-up is excellent. Zavier Berrios and John are always on stand-by to get us connected and mitigate any issues. We have not had any connection problems due to their diligence.

I don’t know how you are pulling off 5-star dinners for us! The chef and sommeliers are genius with such refined, elegant taste. The dinners are visually appealing with a flair for uniqueness. All the while being delicious! Even down to the staff meals, which are amazing too! Thanks for providing healthy options for us including vegetarian and allergy free choices.

Looking forward to our next meeting. Thanks again for a great event!

Best regards,

Stacey A. Allen

Manager, Board Matters | Corporate Secretary’s Office

IBM Corporate Headquarters


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Dear Tom and Ana,

I want to thank you for providing us with an outstanding experience at the GCL. The renovation done to the large and small conference and breakout rooms enhanced the comfort and safety of attendees and faculty. I want to single out as well the quality and taste of the food for attendees and the faculty. It really could not have been any better and was worthy of a Michelin rated restaurant.”



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Thank you and the staff at The Louis V. Gerstner, Jr. Center for Learning for their generous hospitality and warm reception for our guests. The conference was a great success, and your people played a very large role in making that happen. We are grateful that we chose the Center for our conference, and we look forward to hosting other events in the future at your facility.”



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I wanted to especially let you know that Ana, Xavier and Matthew were wonderful. Their efforts were beyond our expectations. Their hard work and friendly personalities were noticed and appreciated, along with all the other people at GCL. Thank you.”


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Thank you, Tom, we greatly enjoyed our time and look forward to working with you again, you and your staff were wonderful! –as I commented to Andy Dolce yesterday, with the lightly falling snow and warm atmosphere, it almost felt like we were at a ski resort!


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I would like to tell that our experience with the GCL last year was one of the best. The food, customer service, and overall environment were exceptional.


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Tom, thank you for your wishes, and great organization of the seminar.


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Thank you SO much for helping us to host a flawless session. We all had a great time, and the support was impeccable.


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The staff is always excellent!! From the dining room to technical support to guest services. When we need something, they are there to help – with a smile. Thank you!


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I can’t say enough about how hospitable, friendly, and welcoming the staff was on all levels – from the front desk/check-in, the shuttle drivers, the dining rooms staff, the folks who stood outside during the storm and shoveled snow continuously. I am very impressed. This is probably the best hotel staff I’ve ever met.